Request a Callback Have a Question? : +91-9312414741
Request a Callback Have a Question? : +91-9312414741
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”.
We collect Device Information using the following technologies:
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, and payment information (including credit card number, email address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at sales@sundainfotech.com or by Number 9312414741.
Return & Cancellation Policy
Due to hygiene & safety concerns about baby/kid’s products, SUNDA INFOTECH has a strict No Refunds policy across the website, but an option for replacement/exchange is available only if the reason is genuine.
This also means that all the products you receive are -
Original, Unopened, and of High quality.
This is an unparalleled commitment in an eCommerce driven by returns and exchanges.
If there is any genuine case for the exchange of a product, please contact us at sales@sundainfotech.com. within 3 days of receiving your order & we will handle these exchanges on a case-by-case basis.
DAMAGED PRODUCTS:
If a product is damaged, please email us at sales@sundainfotech.com. within 3 working days along with images of the damaged product and we will help you out.
Note:
For all damaged/missing parts or wrong product delivery inquiries, submission of an unboxing video is required. The unboxing video should depict the condition of the product upon receipt, aiding in the efficient processing of your request.
Shipping Policy
SUNDA INFOTECH ships within India only and uses reputable courier companies. Most of the products will be delivered in collaboration with DTDC.
You can reach us at sales@sundainfotech.com at any time, which will be considered between Monday-Saturday, 11 am-7 pm in case of any queries.
You will receive an email and/or text message with tracking details once your order has been dispatched.
We deliver to most parts of India within 3-7 days. While we use reputable couriers and work around the clock to ensure your order arrives on time, SUNDA INFOTECH cannot be held responsible for shipping delays due to natural disasters, strikes, bank holidays, or situations beyond our control.
SHIPPING CHARGES:
For Orders below INR 99/-, A flat Rs.70 charges will be applicable for Delivery.
CANCELLATIONS:
Orders once placed cannot be cancelled or changed once it has been dispatched.
PAYMENT
Currently, we accept all valid debit cards, credit cards, wallets, UPI, and Net banking.
As of now, COD does not apply to any of the products sold across the website.
