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Due to hygiene & safety concerns about baby/kid’s products, Sunda Infotech has a strict No Refunds policy across the website, but an option for replacement/exchange is available only if the reason is genuine.
This also means that all the products you receive are -
Original, Unopened, and of High quality.
This is an unparalleled commitment in an eCommerce driven by returns and exchanges.
If there is any genuine case for exchanges of a product, please contact us at sales@sundainfotech.com within 3 days of receiving your order & we will handle these exchanges on a case-by-case basis.
DAMAGED PRODUCTS:
If a product is damaged, please email us at sales@sundainfotech.com. within 3 working days along with images of the damaged product and we will help you out.
Note:
For all damaged/missing parts or wrong product delivery inquiries, submission of an unboxing video is required. The unboxing video should depict the condition of the product upon receipt, aiding in the efficient processing of your request.